Sunday | November 19, 2017
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All-Digital Access

Your ad said I would get five free stories per month.  What does that mean?

Readers will receive free access to five stories every 30 days at no charge.  If you want to read more than five stories, you will be asked to purchase an All-Digital Access subscription to our website.  Newspaper subscribers will receive a discount on our All-Digital Access. Click here for more details.


What is a digital subscription and why should I get one? A digital subscription gives you unlimited access to all the content of with no restrictions or limits. While there will be some content that is the same from the printed newspaper and the website, they are not duplicates of one another. Your digital subscription will get you access to special features, such as:

  • Breaking news
  • Story updates throughout the day
  • Blogs
  • Photo galleries
  • Video
  • Interactive maps
  • Community and special event calendars
  • Electronic replica edition of the print newspaper


Does everything on your website require a digital subscription?

No, there is a lot of free content on our website, including:

  • Home page
  • Section fronts such as News, Sports, Entertainment
  • Classified ads such as Jobs, Autos, Homes, Apartments
  • Cool Deals
  • Contests
  • Obituaries
  • Photo galleries (varies by site)
  • Videos (varies by site)
  • Community calendars
  • Associated Press wire content


How much does a digital subscription cost?

  • $12.95 Full access with print subscription
  • $11.95 online plus e-Edition
  • $5.95 e-Edition only


How do I sign up for a digital subscription?

You can go to or call 808-327-1652.  One of our helpful customer service representatives will assist you and answer all your questions.


If I subscribe to the print edition of West Hawaii Today, do I receive a discount to my digital subscription?

Yes. Customers who already subscribe to West Hawaii Today will receive a digital subscription at no additional cost.  Enjoy the convenience of reading your newspaper in whichever format works best for you. Your All-Digital Access subscription allows you to read unlimited articles on our website, as well as to view our site on your mobile devices such as smart phones and tablets. Click here for more details.


Can everyone in my household use the same account?

Yes, you can use the same account for all of your family members.



Your questions may be answered on any of the following additional FAQ pages:

I cannot find an answer to my question here or at any of the FAQ pages suggested above. Who do I contact?

BEFORE YOU SEND YOUR QUESTION, HELP US TO HELP YOU. If you are writing to us because you are experiencing technical difficulties, please be as detailed as you can with the problem you are experiencing. Telling us "your site doesn't work" does not provide us with enough information to trouble-shoot. Please tell us what you were trying to accomplish when you experienced the technical difficulties and what steps you were taking. In addition, please tell us what web browser and version you are using (ie: Internet Explorer 7) and what platform you are using (ie: Windows 7 or Mac OS 10.7). This information is key to assisting us with your issue and can also, in the long run, aide in creating a better experience not only for you, but for all our visitors. Your cooperation is greatly appreciated.


Send your unanswered question to us by using our Contact Form.
Inquiries are answered during regular business hours, Monday through Friday, 8:00 am - 4:30 pm.

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