Hawaiian Electric extends moratorium on disconnections

Hawaiian Electric announced Tuesday it will extend the moratorium on disconnections for nonpayment through March 31, 2021.

Hawaiian Electric suspended collection efforts in March 2020 to ensure customers’ electric service was not disrupted during COVID-19-related orders to stay at home. On Tuesday, the Public Utilities Commission ordered the utility to hold off disconnections through March 31. The moratorium was set to expire Dec. 31.

Hawaiian Electric said it will work with Oahu, Maui County and Hawaii Island customers with past due accounts to find the best options to make their payments manageable and is offering longer repayment schedules.

For more information, visit www.hawaiianelectric.com/paymentassistance.


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