First, I sincerely apologize for the inconvenience of requesting a 25% reduction in water use due to the recent failure of our Hualalai Deepwell. We at the Department of Water Supply (DWS) really do understand this puts a burden on our communities and our families, as we also live, work, and play here. The DWS team of employees work extremely hard at making sure to minimize disruptions in water service while ensuring the water is safe to drink by meeting all applicable State and Federal Standards.