Amazon says AWS is operating normally after outage that left publishers unable to operate web sites

FILE - In this Feb. 14, 2019, file photo people stand in the lobby for Amazon offices in New York. Amazon is kicking off its annual security-focused cloud computing conference on Tuesday amid a slowdown in its profitable cloud business Amazon Web Services, or AWS. (AP Photo/Mark Lennihan, File)

Amazon’s cloud computing unit Amazon Web Services experienced an outage on Tuesday, affecting publishers that suddenly found themselves unable to operate their sites.

The company said on its website that the root cause of the issue was tied to a service called AWS Lambda, which lets customers run code for different types of applications.

Roughly two hours after customers began experiencing errors, the company posted on its AWS status page that many of the affected AWS services were “fully recovered” and it was continuing to recover the rest. Soon after 6:30 pm E.T., the company announced all AWS services were operating normally.

Amazon said it had experienced multiple error rates for AWS services in the Northern Virginia region where it clusters data centers. The company said customers may be dealing with authentication or sign-in errors when using some AWS services, and experiencing challenges when attempting to connect with AWS Support. The issue with Lambda also indirectly affected other AWS services.

Patrick Neighorn, a company spokesperson, declined to provide additional details about the outage.

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