Fix the problem already
For two years, The Michaels Organization has refused to fix the plumbing problem at Lei Kupuna senior affordable housing. Air is trapped in the laundry room hot water lines that creates reduced water levels in our washers, lack of consistent hot water and causes our washing machines to breakdown. All of this at a time when we are being advised to wash our clothes in hot water to help kill the coronavirus.
When residents first moved into Lei Kupuna, we notified management about the issues. Maintenance told us, “management will not increase the water level in the washers because they do not want to pay more for their water bill.”
Recently, a service call was made to the washing machine company to repair a washer that kept breaking down when residents selected hot water. During that same week, three other washers were reported with no hot water. The service technician discovered the air in the hot water line is preventing hot water flow. All of this was reported to management with the recommendation to have a professional plumber look at the problem. I spoke to two plumbers that recommend getting the air out of the lines. To date, this has not been repaired.
Our washing machines are front-load washers so residents don’t notice when they’re not getting a hot water wash. It costs us $2.25 a load to wash. I think it is only fair residents get the correct water level to wash their clothes and the hot water they paid for, especially now.
Most of us are tired of the constant run-around we get from Michaels management. Many times, seniors are forced to do without basic services at Lei Kupuna. The list is long, but this one crosses the line. For years, management has deliberately postponed repairing this problem to avoid the cost.
The despicable part is the trusting tutus, aunties and uncles who live here are being taken advantage of.
Carrie Borge
Kailua-Kona
Come on, County of Hawaii
I always look forward to reading letters from Leningrad Elarionoff and more often than not agree with his opinions. His latest on green waste disposal was especially timely as I experienced the same thing a couple weeks ago. I was stopped by the attendant at the North Kohala transfer station and given a department handout that essentially said the service was no longer available for the safety of the public and the employee. I have been using this site for almost 50 years and have had virtually no interactions with the employees or the public. I know of no one going there to socialize so in my opinion the risk is way less than my trips to the post office or the market.
Come on, County of Hawaii, open up the green and metal waste disposal, and Leningrad you should run for mayor.
Joseph P. Maria
Kapaau
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