Column too loose on facts
Thanks to David Case for taking the time and trouble to correct the Kerr column about John D. Bates’ “DACA Decision” in NAACP v. Trump.
So often these days, no one is willing to invest the time and effort to hold a writer’s conclusion up to the proven facts. Clearly, Kerr’s conclusions about what is and is not constitutional are rather amorphous and not firmly based in law.
John Sucke
Kamuela
Had it with rude DMV
I’ve had issues with the Waimea DMV. About a year ago I was involved in a car accident with my Toyota Prius. After purchasing my new Jeep, I got a bill for $138 from the Department of Motor Vehicles in Hilo. I though I was paying the vehicle registration fee for my Jeep. I went to the office in Waimea with checkbook and bill in hand.
“Do you have a 2002 Prius?”
I was puzzled. “No. My Prius was totaled. I have a new car. I came to pay for the registration for my Jeep.”
“Did you get the bill for your Jeep?”
“Uh … no.”
I’ve lived in China for 14 years and have never bought a car from the dealership. I have no experience in dealing with all the paperwork involved in purchasing a new car.
“We need the VIN number,” said the unfriendly clerk.
I did not have the VIN number. I walked out mad as a hornet because I got nothing done.
I returned with the VIN number hoping that I could get my vehicle registered. I showed them the VIN number and I finally got my Jeep registered. The uncaring woman wrote my plate number and the amount on a scratch paper and gave it to me without acknowledging me. I paid my bill but I was still fuming.
This week I had to accompany my mom, who is 82 years old, to get her license renewed. She allowed her license to expire and twice this week we went to the unfriendly DMV. The first time she was told that her doctor’s note is invalid and that whatever documents she had were outdated. My mom got her doctor’s approval and gathered documents that have our PO box and street addresses. Once again her documents, minus her doctor’s note, were ruled invalid. My mom even gave her SS number from her notebook but no! They needed the official SS card, which my mom has lost. They asked if she had a Medicare ID which she did. But she blotted out the number for security reasons.
All the while the clerk was very unapologetic. No, “I’m sorry,” or offering any advice on who to contact for getting the necessary documents.
My mom walked out of there disappointed and I was fuming. This was the second time we’ve gone to the Waimea DMV only to accomplish nothing.
If clerks would at least say, “How are you doing today, auntie,” or “I’m sorry but these are required.” I understand that the proper documents are needed for security reasons. But a little customer service goes a long way even when things don’t go the way we would like.
Jada Rufo
Kawaihae