Commentary: Millions need unemployment benefits. Unfortunately, the delivery system is broken

Doy Estacio walks past a closed Sephora store on Colorado Boulevard in Pasadena, Calif., on April 2, 2020. The store was boarded up to prevent vandalism during the coronavirus crisis. (Al Seib/Los Angeles Times/TNS)

More than 10 million Americans filed for unemployment insurance in March as businesses shut their doors in response to the COVID-19 pandemic. The stay-at-home orders now covering most of the country could, economists project, idle 20% or more of the workforce in the weeks ahead.