On Fathers Day, I am reminded of my dad, Clarence Y. Nozaki (Mongoose). Even though he passed away more than 21 years ago, it seems like only yesterday that he was still with us. He definitely filled our family and society with a lot of laughter and fun times.
Sometimes I have to laugh.
As one who has been in that horrendous DMV line for three-plus hours and as one who has been behind that service window to help you, I am in a position to make some statements both by observation and experience as a systems analyst and process improvement professional.
Dear Ms. Cindy Kamikawa,