Big Island police alter some services

The Hawaii Police Department has made changes in public services because of the COVID-19 pandemic.

Records section is closed to the public, but requests for police reports are being taken at all stations, by phone only. The reports will be distributed by mail only.


The phone numbers to request reports are: Hilo, 961-2233; Kona, 326-4646, ext. 285; Puna, 965-2716; Hamakua, 775-7533; South Kohala, 887-3080; North Kohala, 889-6540; Ka‘u, 939-2580.

Firearms application permits and registration are by appointment only. To schedule an appointment in Kona, call 326-4646, ext. 222. For all other stations, refer to the above phone numbers.

Traffic Services Section is closed to the public; however, the staff is still available to answer questions during normal business hours at 961-2227. Police do not administer drivers licensing. That’s done by the county Finance Department.


Dispatch and the 911 system continues normal operations with emergency and nonemergency calls.

Patrol and Criminal Investigation divisions continue normal operations. District police stations remain open islandwide.

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