Southwest Airlines needs ‘business to double in order to break even,’ CEO says

In this Thursday, Oct. 8, 2015, file photo, Southwest Airlines CEO Gary Kelly speaks during a preview of the new international concourse at Houston Hobby Airport in Houston. Two major unions at Southwest Airlines are demanding that the carrier replace Kelly because of the technology outage that caused the airline to cancel or delay thousands of flights in July. The unions representing pilots and mechanics said Monday, Aug. 1, 2016, that Southwest is spending too much on buying back shares and not enough on updating its technology. (AP Photo/Pat Sullivan, File)

A sign reminds travelers to take safety measures against COVID-19 as they arrive for flights out of Love Field in Dallas, Wednesday, June 24, 2020. New York, Connecticut and New Jersey asked Wednesday for travelers from states with high coronavirus infection rates to go into quarantine for 14 days in a bid to preserve hard-fought gains as caseloads rise elsewhere in the country. (AP Photo/Tony Gutierrez)

In this June 24, 2020, file photo, Southwest Airlines employee Oscar Gonzalez, right, assists a passenger at the ticket counter at Love Field in Dallas. Airlines are trying to convince a frightened public that measures like mandatory face masks and hospital-grade air filters make sitting in a plane safer than many other indoor settings during the coronavirus pandemic, but it isn’t working. (AP Photo/Tony Gutierrez, File)

DALLAS — Southwest Airlines CEO Gary Kelly said despite some modest improvements in late July and August “passenger demand remains inconsistent and difficult to forecast and still at very depressed levels.”