Still no word on fate of Keauhou Post Office

Honolulu Post Office officials were unable to provide any details on the fate of the contract Post Office in the Keauhou Shopping Center as of Thursday.

The contract holder for the Post Office must vacate the space he has run since 2015 today, and it’s unclear what services will be offered — if any — beyond then.


Dug Miller, who holds the contract to operate the USPS Contract Postal Unit, closed the front counter at the start of COVID because he felt it was unsafe to continue serving customers. However, he still serviced the 600 post office box holders and provided U.S. Postal Service Click-N-Ship services.

Contract Postal Units (CPU) are supplier-owned or supplier-leased facilities operated by private vendors, under contract to the Postal Service to provide postal products and services to the public at U.S. Postal Service prices.


Duke Gonzales, strategic communications specialist at the U.S. Postal Service in Honolulu, confirmed Tuesday the contract for the Keauhou Post Office had been terminated. He said the USPS Hawaii management team was discussing long-term plans for serving the affected customers in Keauhou, including the possibility of soliciting new operators for a replacement CPU.

He saids they should have answers regarding the future of the Post Office some time this afternoon.

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