The County of Hawaii Vehicle Registration and Licensing Division will reopen two Driver Licensing office locations for walk-in service beginning on Monday.
The locations include the Hilo Driver Licensing Office at the Hilo police station and the Kona Driver Licensing Office at the West Hawaii Civic Center in Kailua-Kona. All Driver Licensing offices have been accessible by appointment only and closed to walk-ins since September 2020 due to the ongoing COVID-19 pandemic.
Appointments will still stand, but additional openings will be created for walk-ins. The county estimates an additional 15-25 walk-in appointments per day can be accommodated. Walk-ins will be serviced on a first-come, first-serve basis. Eligible parties include those who have Driver’s Licenses or state IDs that are expired or those that are expiring within the next 30 days, with no exceptions.
The decision to reopen comes as the Vehicle Registration and Licensing Division continues to work through a backlog of more than 5,000 expired licenses caused by a two-month shut down of operations in early 2020 as a response to COVID-19.